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March 1, 2019

 

To my industry cohorts,

 

Our involvement with Steve Hillis and the coaching programs he provides commercial flooring companies continues to be an excellent experience. Steve Hillis started with a sales training session at our office in Los Angeles and covered several topics we were interested in for time management, improving our relationship building skills, and we then morphed into advanced sales skill building. Everyone learned from the training and we not only feel that our sales and operations teams picked up new information that helped our business immediately, but more importantly prepared us for future growth.

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Working with Steve and his floor covering team of coaches exceeded our expectations. They learned how to make jobs profitable. Our project managers and sales people learned how to manage their time better and increase productivity. The goal setting process to crystallize your goals (on a daily basis) is the best I have ever seen in my over thirty-three plus years of leadership. We have found the process of having a professional sales coach work with members of our team provides that extra measure of accountability to help our people grow that I cannot alone accomplish.

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I have personally been participating in the executive level coaching with Steve and it has been very helpful as I make plans for growth in our business. We have focused on my vision for the company, specific goals for me and how to communicate those with our leadership team (on a whole new level), as well as improving my personal focus and income producing activities. Now we are building stronger relationships and solving problems faster, things I could not have done just by doing the same processes I have done for years.

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I would recommend the training and coaching from Empower Partners to any flooring company that desires to raise the bar for their sales team and staff. Investing in our people to improve their skills as well as reach their goals is one of the most important things we have done to grow our business and improve profitability. If any questions on the above, feel free to contact me at 562-254-1388.

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Sincerely, 

 

Dave Triepke, CEO

 

Universal Metro, Inc.

12253 East Florence Avenue

Sante Fe Springs, CA. 90670

PH (562) 906-8484

FX (562) 906-8490

www.universalmetro.com